Making a Reservation
Our reservation process is very simple (due to high demand, you must reserve early - we're booking up to 2 years in advance).

• After room types and rates are selected from our website information - call, email or fax your request.  We will repond with availability. If cabin is available, upon payment of 25% non-refundable deposit by credit card, your reservation will be confirmed by e-mail and/or in writing. (Our policy is deposit by CC with balance at check-in, or if paying by other means such as personal/company check, cashiers ck or money orders then the deposit requirement is 50%.)
• If further correspondence is necessary prior to confirming the reservation, a Customer Service agent will reply back to you with an email within 24 hours.

What credit card types are accepted for guarantee/deposit?
The card types accepted are Mastercard, Visa, Discover and American Express. Guarantee/deposit info below.

Can I specify where I would like my room located (preferred site, cabin #, next to river, etc.)?
Special requests are accepted by the Resort. Identify your requests and submit them to us. The Resort staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.

Is there a waiting list for sold out cabins?
Yes, in certain instances, we can take backup reservations for sold out cabins. If you want to be placed on a waiting list, you will need to contact the Resort by email or phone.

I don't have long to wait for a confirmation. What can I do?
Typically, most lodging reservations are made in real time and your confirmation should only take a few minutes. You will be mailed or emailed confirmation of your reservation within 2 to 4 hours upon confirmation of deposit payment. You may contact us directly at info@texanresort.com.

What is the Reservation Policy?
The white copy of the Reservation/Confirmation Form denotes the terms of your agreement for your reservation along with the due date of your deposit. Without timely deposit, your request for reservation will be cancelled. Your cancelled check or credit card transaction record is your receipt.

• If you make changes to your reservation within 60 days of arrival (e.g. cancelling one or more days
            or moving dates) you may be charged for original dates depending upon season and ability to re-book.
• PEAK SUMMER SEASON RESERVATIONS: weekly (7 day) minimum. Saturday to Saturday.
• HUNTING SEASON RESERVATIONS: You will be charged a 5 night minimum.
• CHRISTMAS SEASON RESERVATIONS (DEC 18 - JAN 2): 50% deposit due by November 1.
            (Refunds after November 1 only if your cancelled dates are re-booked by another party.)
• You are required to pay for each day reserved even if you do not use all of your reserved days.

Canceling a Reservation - What is the cancellation policy on my reservation?
Deposits for reservations are non-refundable. Cancellation charge - you are responsible for the entire booking unless cancelled 60 days in advance. Remember, a cabin is taken out of circulation and rent opportunities passed up while you had the cabin reserved.

How do I cancel a reservation?
Call or email the resort with your cancellation notice. Please do so 60 days prior to your booking to avoid cancellation charge for the entire booking.

effective initially on 07/07/04 with revisions 3/28/06, 5/4/08.